CASE STUDIES

Our flexible modules are especially suited for dispersed rural workforces in challenging environments.

LAST-MILE DISTRIBUTION

Grameen Danone Social Business

Inclusive distribution through small shops and door-to-door sales in Bangladesh

In Bangladesh, FMCGs are sold through “mudir dokkan” one-person shops, kiosks, open market stalls and street carts. A lack of infrastructure and inefficient business structures with a large number of intermediaries make distribution in the “last mile” a challenge for manufacturers, meaning that access to basic goods is comparatively expensive and unreliable for low-income households.

Software objective: To support a social business that manufactures a low-cost dairy food item enriched with vitamins and minerals and creates employment through its distribution network in underserved communities. The software helps to manage shops and routes, ordering, distribution, payments and inventory across the organization’s network of distributors, rickshaw-cycle delivery-persons and door-to-door sales agents.

AGRICULTURE SOURCING

NKG Bloom, Neumann Kaffee Gruppe

Supporting the coffee value chain in Uganda

Neumann Kaffee Gruppe is the largest coffee-trading group worldwide. Its NKG Bloom initiative, currently being rolled out across several of its exporting countries, builds a more sustainable coffee value chain by offering deeper, longer-term relationships to smallholder farmers, including through financing, inputs and agronomist support. Activities throughout NKG’s field operations in Uganda are managed through Field Buzz software:

  • Register farmers and record transactions along the supply chain from farmer to cooperative to mill to export warehouse;
  • Provide traceability and transparency for discerning international buyers who are willing to pay a price premium for responsibly-sourced coffee;
  • Track the reinvestment of the price premium into well-targeted extension services to the registered farmers by the company’s agronomists; and
  • Assess, disburse and manage cash (mobile-money) and in-kind fertilizer loans to the farmers with the option to repay microloans through their future coffee deliveries.

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MICROFINANCE

BRAC Microfinance

Digitizing the day-to-day field transactions of rural credit officers and branch managers in Rwanda

A large number of women in Africa, including Rwanda, have no access to formal financial services. Microloans provide liquidity for investment in productive assets, ease income and expenditure shocks and give first-time access to financial services to formerly un-banked individuals so they can build up a credit history.

BRAC, one of the world’s oldest and largest microfinance institutions, has been expanding its activities in several African countries. They have chosen Rwanda for the first roll-out of Field Buzz software across its field operations.

Software objective: To facilitate identifying new borrowers, managing and recording loan applications, conducting risk assessments, monitoring, and organizing disbursements and repayment procedures in the field.

INFRASTRUCTURE MONITORING

Regional Infrastructure Development Fund, KfW Development Bank

Remote monitoring of a portfolio of construction projects across northern Afghanistan

German development cooperation through KfW Development Bank and the Afghan government is financing infrastructure investments such as roads, irrigation canals, flood control, power lines and schools across six provinces in northern Afghanistan. Considering the difficult transport, communications and security challenges in the field, it had become increasingly difficult to efficiently monitor the full life-cycle of construction projects, and especially on-site progress reports.

Software objective: To enable the remote monitoring of construction sites through access to verifiable information. RIDF Engineers and Afghan government officials are equipped with smartphone apps to record geo-tagged information on-site. The system furthermore serves to manage the dispersed project workflows more efficiently and facilitate the communication with field workers. Project-related trainings of Afghan governmental officials are equally recorded through the smartphone app.

BENEFICIARY MANAGEMENT

UNDP National Urban Poverty Reduction Programme

Supporting the empowerment of low-income households in informal urban settlements in Bangladesh

Rapid, uncontrolled urbanization over the past decades has resulted in large informal settlements (slums) around the major cities of Bangladesh. The settlements are formally illegal so the households are unregistered and “invisible” to the municipal authorities. They consequently struggle with deficient infrastructure and services, and have difficulty in exercising their rights such as property ownership, financial inclusion and access to education.

UNDP, in collaboration with the government of Bangladesh and municipal authorities, is registering, surveying and coordinating the delivery of new opportunities and empowerement to up to 6 million beneficiaries in 35 towns and cities across the country. The specific interventions include the set-up of locally-managed savings and credit schemes, the reconstruction of small-scale community infrastructure, capacity trainings for productive employment for poor girls and women, small-scale business grants and conditional stipends to foster female secondary school attendance and combat early marriage.

Field Buzz software is used throughout the programme to track the various activities on the ground, from registering the households and making them “visible” to authorities, then recording their participation in the various interventions, all the way to managing the delivery of the loans and grants and following up on the beneficiaries over time.

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