Bring transparency and efficiency to your field operations. Field Buzz allows you to manage your field teams remotely with up-to-date and accurate information about who is doing what, where, when, how and for whom. Moving from paper-based processes to IT-enabled data management can radically speed up processing times, remove the need for data-entry duplication, and eliminate errors and fraud. Managers can make decisions about their teams and areas of responsibility with up-to-date information, can implement performance-based management with indicators and targets, and can react rapidly to alerts about unexpected or non-compliant activity.
Replace inefficient paper processes
Enforce workflows & standards
Enable data-based decisions
BUILT FOR LOW-RESOURCE CONTEXTS
We understand the needs and limitations of dispersed rural workforces in developing countries. In fact, this is our what we are all about: we are harnessing smartphones and mobile internet to enable management information solutions for organizations that previously did not have access to appropriate IT systems or computing devices. Our expertise is in making things work, and keeping things simple, in suboptimal conditions and for real, normal, imperfect people. We have spent a lot of time with field workers and we understand their needs and limitations. Thus our interfaces are intuitive and are designed for busy, non-technical users. Similarly, while our tracking and verification systems are cheat-resistant, they are also fault-tolerant and facilitate the user’s tasks, rather than making them harder. And of course, we know that internet access can be frustratingly patchy and slow in many rural areas, and can disappear for hours or days at a time: our smart sync mechanism allows work to continue even when the network is down, and to “catch up” later.
Smartphone-based field interfaces
Intuitive, labour-saving field input
Tolerant of bad mobile networks
VERSATILE, CUSTOMIZED FOR YOU
We don’t just provide a one-size-fits-all, out-of-the-box product. Rather, we make sure that we first understand your goals, and the current processes and dysfunctions of your organization and users. Based on this in-depth analysis of your organization’s specific requirements and your field-users’ needs and limitations, our consultants – in partnership with your team – will design the most appropriate solution. Each system is built on our “Field Buzz” core technology, but it is adapted and customized to fit your structure and processes.
Customizable & extensible
In-depth needs analysis
Fits your processes
CHANGE MANAGEMENT & TRAINING
Unfortunately, low adoption by users is a common reason for the failure of enterprise-IT projects. Making the software intuitive and relevant is half the battle, but training users and enforcing desired behaviours is the other half. Field Buzz opens up the potential for huge transparency and efficiency gains, but for that very reason it may be resisted by some within the organization, so “change-management” is a key challenge. Our consultants will be intimately involved in designing the training, in piloting, and in managing the full roll-out of the solution across your organization. We will also make recommendations about organization policies and incentives to support and enforce user adoption.